Shipping policy
Shipping Costs
Shipping is always 100% free , with no minimum order required. We cover the delivery cost on every order as a token of our appreciation to our customers.
Delivery Times
Orders are processed within 1 to 3 business days . Most orders placed during the week are processed within 1 business day . Orders placed on Friday afternoons or over the weekend may take a little longer.
After processing, delivery typically takes between 5 and 15 business days , depending on your location. Please note that actual delivery times may vary due to factors beyond our control, such as customs delays or high seasonal demand.
We do everything we can to make delivery as quick and smooth as possible. If you have any questions, our customer service team is here to help: support@solennastyle.com
How to Place an Order
Add to cart:
Visit the product page, select your preferred variant (size, color, etc.) and click on “Add to cart” .
Complete purchase:
Click on “Proceed to payment” and enter your correct shipping information. Make sure to double-check that the information is accurate.
Review:
On the shipping page, confirm your delivery address. You'll also be reminded that shipping is completely free.
Pay:
Choose a secure payment method.
All transactions are encrypted with SSL to ensure a safe and secure payment process.
Complete order:
Click "Complete Order" to finalize your purchase. You will then be redirected to the selected payment gateway to complete the transaction.
If you encounter any problems, please don't hesitate to contact our support team.
Shipping your order
We want you to enjoy your purchase as soon as possible.
To maintain fair prices and reduce environmental impact, we consolidate orders and ship them in bulk once a minimum shipping quantity is reached.
We appreciate your understanding and support in helping us build a more sustainable future.
Important Note:
Delivery times may be affected by factors such as customs, courier delays, or periods of high demand (holidays or sales). We will always do our best to ensure your order arrives as quickly as possible.
If you need your order urgently or have special requests, please email us .
Our team will be happy to help you.